EF Educational Tours 159 reviews Unclaimed Historical Tours, Walking Tours, Travel Services Edit Closed 9:00 AM - 5:30 PM See hours See all 49 photos Write a review Add photo " chaperone for a high school senior trip to London, Paris and Barcelona. UPDATE ON EF CASES AS OF 2:00 PM PDST FEBRUARY 5, 2021. I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Find out more details today at 1-800-438-7672. Would it possible to help US have Better solution? 1. Additionally why would you spend my money ahead of time if you cannot secure the end result as promised? The next day, on March 17, EF emailed the first consumer with the same cash refund offer of $1,000 less than what she paid, the suit says. They saved $3800 a piece from babysitting, dog walking, plant watering! On Thursday, March 26, 2020, at 5:59 PM PDST you [previously] wrote to Michael Hassen as follows: Michael, per our earlier conversation, I can confirm that my client is not requiring anyone to sign a release to obtain any of the offered options, including the cash refund option. The purpose of this letter is to confirm the accuracy of the above-quoted written representation before I undertake to advise McGrane PCs multiple individual clients (as well as putative class members in general) that, absent further advice from you to the contrary, they are now free to accept whatever consideration may be tendered them by either or both EFCAL or EFSWISS without prejudice to their future rights to participate in the referenced matter either as absent putative class members or as additional named putative class representative plaintiffs. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. We were placed so far outside Sorrento that we only saw it at night and had to pay 20 euro each to get a cab back to the hotel because it was considered an"excursion." as the premier companies. Protection for your belongings To date I paid $1063 on this trip to Peru and canceling it over 1 year in advance due to unforeseen circumstances has cost me $560. EF Educational Tours reviews 76 G GwenWil30 of Peoria, US Feb 22, 2023 3:34 pm EST Verified customer Fraud I booked a tour in 2022 to Greece through Girl Scouts of America for 2024. Please Never purchase anything from these scam artists. We had to accept them. This will not work for many reasons, first I we are most likely moving. I can supply all correspondence that my group coordinator had. however, in the 2 weeks that we were enrolled we had made payments amounted to $800. We will incorporate new procedures where appropriate as part of the comprehensive safety measures that are standard on every EF tour. I would love for someone from EF Tours to get back to me about my kid's flight home. Poor communication, date changes, do not uphold refund requests. This is a terrible company. Four boys were also booked in a room in London with only a king sized bed! This is the biggest scam ever. and subject matter experts who understand We get that it is overpriced because they want to make a profit and the teacher wants their trip paid for. Live, unedited & independent traveler reviews. EFs 2022 Global Leadership Summit Its inexcusable and I would absolutely never use this this company again. Account #6297341 On September 22, 2021, the District Court denied the EF Entities motion to dismiss, finding the class claims meritorious as pled. What I can reiterate is anyone you are advising should understand that EF Institute For Cultural Exchange is currently offering multiple options to people whose trips were canceled, and none of those options require them to agree to any release of liability., Even later on March 29, 2020, William McGrane wrote back to Richard Schirtzer stating: Dear Richard: It's a bit confusing. the unforeseen. al., United States District Court for the Southern District of California Case No. Join a Free Coronavirus Failure to Refund Class Action Lawsuit Investigation Every invoice has completely disappeared from my EF go ahead account. Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. But its also about the smaller moments on the road. *$190 is the current cost for tours departing on or after October 1, 2023. Careers at EF. -Sandra Joubarani. EF Educational Tours (international) EF Tours for Girls; EF Educational Tours Canada; EF College Study; EF Ultimate Break; EF Go Ahead Tours; EF Gap Year These affordable plans provide pre-departure and on-tour benefits, including medical expense coverage that may apply on tour and tour cancellation for the stated reasons below. I hope your child knows that they will be sharing a bed with their roommates even if they are traveling with another school. New cases and investigations, settlement deadlines, and news straight to your inbox. I also was being charged late fees even though I changed my payment plan. B)there are about 1,000 people in the building and I have yet to see anyone that wasn't white as the driven snow. Submit a complaint and get your issue resolved. Privacy Policy | Copyright I learned from the group leader the trip is cancelled due to civil unrest and I have 2 options. I would like to reimbursed for being a chaperone. There was a fellow passenger who had caused a few problems earlier in the trip and later on the trip, threatened me on the bus (literally cornered me in the back seat) and nothing was done. We were told we would receive a check from Ef Tours in 2 to 4 weeks for approx. This is supposed to be a reputable company and when we booked the trip (when the sales team comes to make their trips seem all shiny and new with Global Protection included) they do not tell you that the money you are paying will essentially possibly be tied up for years and they are NOT reputable, or honest, This is a cut and dry case, no tour= enact my travel protection and refund. Cost: $490* The Education First Tour Class Action Lawsuit is Grabovsky v. EF Institute for Cultural Exchange Inc., et al., Case No. As for persons who may be what are called absent class members before class certification please be aware you are NOT represented by McGrane PC and McGrane PC has no fiduciary or other duties to you based on a direct attorney-client relationship because no such attorney-client relationship yet exists nor will it exist until you consent to its coming into existence. Background checks take place through a secure process that is meant to specifically identify individuals who could present a risk to student travelers while on tour. Best Day Ever: Tokyo Claim it and get a lot of features. The trip was booked for June of 2019. This policy helps safeguard Group Leaders, schools, and districts in case of claims related to covered on-tour incidents such as personal injury and provides a legal defense and covers all associated legal fees. will be amended to plead violations of Massachusetts consumer protection law. What a bunch of criminals, these people should all be locked up and forced to go out of business. I cancelled my daughters trip to Greece. Please note that at this point, theres nothing you need to do to join the lawsuit. I was super excited to go experience 6 countries however from day one everything seemed to go wrong. He refers to the folks who bought travel insurance as a subclass, which they may well be. The Global Travel Protection plan includes insured components that are underwritten by US Fire Insurance Company and cancellation fee waivers provided by EF Educational Tours. EF will make every effort to accommodate revised tour requests. If a traveler is diagnosed with COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the traveler throughout the duration of any on-tour quarantine period: If a traveler or group is not diagnosed with, yet is required to quarantine on account of, COVID-19 while on tour, EF will provide or arrange for the following, consistent with local requirements, at no additional expense to the travelers throughout the duration of any on-tour quarantine period: The COVID Care Promise applies to tours departing on September 30, 2023 or earlier. lawsuit against Defendants EF Education First International, Ltd. ("EF International"), EF Institute . I worked on the building and had to be in the offices every 3 months for 2 years. Your travelers have to cover that. 4. Share your photos and videos with others to prove the truth of your words. Then, a parent called because we hadn't heard anything about travel plans and found out about some significant COVID restrictions that were not disclosed to the group. I was told we should have paid extra if we wanted to be IN Sorrento. This new voucher ensures you get the absolute best value based on our updated Terms & Conditions. By using this website you agree to our Cookies Policy. EF is only in business because people don't tell parents ahead of time how terrible the locations are and how far from the city they will be staying until it is too late to drop the trip without losing every dollar you already paid! Filed against EF Institute for Cultural Exchange, Inc. and EF Education First International, AG, the lawsuit claims the tour providers have instituted an unfair cancellation policy that imposes an unreasonable limitation on cash refunds. We also had the unfortunate luck of awful traffic. We understand that plans can change due to unforeseen circumstances. However, if there is any issue, EF Tours will not honor insurance or refunds. Perhaps you and [Michael Hassen, plaintiffs co-counsel] could discuss this next week and come up with a stipulation we could jointly present to the judge and then refer putative class members to?. My family and I scheduled a tour with ef educational tours. However, we had already paid and were still excited to be spending 2 weeks in Europe together. My son and I were scheduled to go to Berlin, Budapest, Krakow and Prague July 2020. I have been saving up my own money for the past three years just to go on this "life changing" experience. EF never notified the trip leader or travelers of this cancellation. Initially after this situation occurred a person from the company called me to get the story (since I immediately reported it to the tour director when I got off the bus) but never heard from him again. My son is Flying with a Flight from Malpensa and he has to arrive at 3 am in the night to the Airport and apart from (Just this year I found out our group leader got something for a refund, but she never mentioned it or even helped me get my money back in 2018.thanks for that.) Dedicated Emergency Service and Incident Response Teams A more personalized on-tour experience. . If not for her, 30 of your kids would be sleeping in the airport for two nights in a row since their new flight to London has a huge 13 hour layover. ClassAction.org is a group of online professionals (designers, developers and writers) with years of experience in the legal industry. My mom is part of a tour departing for a 10 day trip to Europe. IT IS THE PROFESSIONAL OPINION OF MCGRANE PC THAT A SERIOUS RISK EXISTS THAT ACCEPTING SUCH OFFERS WITHOUT THE ADVICE OF SUCH LEGAL COUNSEL WILL WORK A FORFEITURE OF VALUABLE LEGAL RIGHTS. Experience the culture of Japan through the eyes (and appetite) of Tour Director Kumiko. Why am I being charged a total of $550 in cancellation fees? How on earth is this justifiable? Read more here: Camp Lejeune Lawsuit Claims. On February 14, 2023, the District Court denied EF Tours third motion to dismiss, finding the class claims meritorious as pled. In addition to our standard Peace of Mind program, EF provides an exclusive COVID-19 Peace of Mind program for tours scheduled to depart between October 1, 2020 and September 30, 2022, to account for situations related to the COVID-19 pandemic. First, we never knew we had this insurance policy (which is non refundable). This is a class action lawsuit for monetary and equitable relief arising out of Defendants' . We use cookies to improve your experience on our site and to show you personalised advertising. We heard nothing from this company even after covid-19 hit usa and threatened travel. And, this hotel was a truck stop on the M1. . With 600 schools and offices in 50 countries worldwide, including regional offices dedicated to on-tour support, our global presence is truly unmatched. I am self employed so I had to send a letter stating that my business went under and this had created a hardship. We were also promised to be able to be in walking distance from our hotels to the big cities in the countries we were staying in however in each country we were at minimum one hour away from the cities. They do not respond favorably. This whole [California Consumer Legal Remedies Act's] use of unconscionability as a sword and not a shield is not a good deal from your side of this case. EF Institute for Cultural Exchange, Inc. EF Education First International, AG, New to ClassAction.org? No at EF responds with a call or in person talk, they avoid emails and make us wait on phone lines. If not resolved I will go through my lawyer. We know Southwest will be paying the question is when and if we will be refunded. Whenever I called and asked for a manager, I was told that non were available and that they would call me when they became available. I was told to call EF to see what my options are. If a traveler needs to interrupt a tour due to serious injury or illness, this provides a benefit. EF Tours was contacted today also and there response was they aren't responsible for the insurance company. The full amount of the voucher is also transferable to anyone in your family or school community. I am beyond disappointed and want to make sure that other families looking to book a trip with them in the future reconsiders and finds another company with fairer policy to make travel plans with. The school uses them for all there spring break trips and this is very disappointing that they are doing this to us. As you can imagine the difference between 0 and 55 is immaculate and only caused problems throughout the entire trip. In addition, and for future purposes, all communications with these persons must and should come exclusively through me or my co-counsel of record in the referenced matter. Paid full price with insurance.The trip coordinator was a personal friend Mary Pope. use of a redeem voucher button is already something . ", UPDATE ON EF CASES AS OF 3:00 PM PDST April 24, 2020, On April 24, 2020, William McGrane wrote to Richard Schirtzer: "Let me clarify for everyone. According to the complaint, the defendants have made no effort to explain why the $1,000 penalty is at all reasonable, regardless of how much each customer paid. That's when we found out it would be around $800 to cancel. COVID-19 required everybody to be quarantined. The first was in 2018. Group tours EF Ultimate Break only provides group tours. My mom had to put hotel rooms for 30 students in her credit card. Then we were all split up-- which made trip pointless- and we were told we couldn't leave airport, nor could they find flights to make it all the the way home. Even with the "Global traveler's protection" insurance I purchased at $165 per traveler, which I paid for both my daughter and I. Emergency evacuation coverages Coverage for baggage in cases of theft or delay. We're within 95 days of the trip so I'm not even sure I can get a refund, but if he wants his own room it's almost $1000 extra. Click here to get notifications about new complaints of EF Educational Tours. Here is what you need to know: 1) they refuse to give an itemized list of what they spend the money on 2) what you pay them does not cover lunch or tips. Subject: RE: Darianne Hicks reimbursement We are a community of hard working families who were willing to make the financial sacrifice to allow our children a great opportunity. Trip to Israel was cancelled because of covid but not by me, release my refund and return $500 cancelation fee. Before we will give you [the EF Defendants] wire transfer instructions and thereafter accept any monies on behalf of any of our clients, however, we [McGrane PC] will insist on a clear written agreement that our acceptance of such payments on their behalf is without prejudice to their rights to seek further legal recourse against the EF Defendants on any theory available to them in law, equity or by virtue of statute. Was informed of the price to cancel was $199 not the $95 listed. His high school in the Parkway school district decided to book the tour through EF Educational Tours. She had a black eye and blood in her eyeball for the entire trip. They also charged me $189 for insurance I declined. While not happy with that amount I understood. UPDATE ON EF CASES AS OF 2:00 PM PDST SEPTEMBER 22, 2021. We would like a refund of cash to use for real educational purposes. I would NEVER stay at a truck stop, nor would I deceive students into thinking they were going to be safe on a trip and then place them there. *$490 is the current cost for tours departing on or after October 1, 2023. This plan includes Trip Cancellation coverage. Some of it was just bad luck however I feel like most of it was EF tours being lazy and not trying to help make the experience the best that it could have been. This will surely increase the credibility of your complaint. It was necessary for a family member to go to Costa Rica. I called EF and they directed me to the insurance company-which is an absolute rip off. I will not let this go if need be I will take them to court and sue there asses. However, the problem has wider implications for your clients. Two straight hours of calling the ef tours emergency hotline and no still no answer. I was just on an EF tour to Portugal and I can honestly say it was horrible. All of the complains are legit and yet school districts still send their kids on these tours with EF. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. They have horrible people on the chat, like actually rude. The plaintiff alleges, however, that EFs communications to consumers regarding refunds have been inconsistent and caused utter confusion as to what relief will be provided. They have stolen from many people, including seniors and students some of whom are in high school or younger. The communication from EF Tours its grossly nonexistent and generic. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. When you decide to travel with EF, we want you to feel secure in that decision. The Emergency Service & Support Team is made up of highly trained, dedicated EF staff based in our Boston, Denver, and Austin offices who are equipped to solve problems and answer questions that may come up, even outside of regular business hours. EF Institute for Cultural Exchange, Inc. - Class Action Lawsuits . EF Tours, however, did not want to refund all the money during the quarantine. 4. Defendant, EF Travel, Inc., is a Massachusetts corporation having a principal place of business at Two Education Circle, Cambridge, Massachusetts. Tour Consultant, EF Education First, Desired outcome: Just don't do it. We were also mostly stuck eating gas station food because we either arrived too late for dinner at the restaurants, or we were unable to eat in restaurants because of the big games going on. UPDATE ON EF CASES AS OF 12:00 PM PST FEBRUARY 14, 2023. Refunding all the money spent thus far is the right thing to do considering the cancellation is completely out of the control of the families. v. EF Institute for Cultural Exchange, Inc., et. Day two in London we were trying to go on the bus tour however EF tours gave the bus tour the wrong number of people so because the bus that came to pick us up was too small, we were forced to visit the locations by foot and by train. Illness and accident coverage Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 On Monday, April 20, 2020, Michael Hassen wrote to Richard Schirtzer regarding Natalia Grabovsky, etc., et. I called EF to try to stay behind with them or re-book, as this was a science expedition they saved for together as a an 8th grade graduation trip. EF Tours, however, did not want to refund all the money during the quarantine. Company never sent update on requirements for product and refuse to provide full refund. One thing is guaranteed. Kinda defeats the whole concept of insurance. It was so uncomfortable. This company is a scam. I want all of my money refunded as it is the right thing to do. EF TOURS IS A COMPLETE FRAUD. This program is automatically included for all travelers and can be enacted at the group level for any reason, including terrorism, pandemics, or other world events. EFs Emergency Service & Support Team is available 24/7 to resolve any issue, from a missed flight to a lost passport to more serious on-tour incidents. cash refund for the unused trip. Risk-Free Enrollment Period Pursuant to California Rules of Professional Conduct, Rule 7.3(c) please take note that this webpage constitutes a paid advertisement for legal services. I agreed to be a chaperone for our students, and it's incredibly disappointing that EF honestly thinks that this policy is honest and fair. I just felt like it should have been planned better. First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. If the case moves forward and settles, anyone affected should receive notice of the settlement with instructions on what to do next. This is morally and ethically wrong. If a traveler needs to cancel a trip due to reasons specified in the plan, this reimburses non-refundable pre-paid payments. I booked a trip with our homeschool "trip club" to do EF's Great Britain tour with a 2 day extension to Paris. Now I've fought this as much as I could. They also facilitate communication between travelers and families in the event of an emergency at home. We flew back to the US at 5am in the morning. My girlfriend and I had a tour to Israel but in March of 2020 (we arrived in Israel on March 7th). So, no refund. 1. I don't understand how they can keep any of our money, let a lone $500 each. Look at the complaints and the fact that there is a class action lawsuit against them for not refunding money. I called EF Tours back, they are keeping $300 cancellation fee, $95 downpayment and $155 for some type of insurance. Our group leader and another chaperone attending the trip tested positive for covid and were unable to attend. ", UPDATE ON EF CASES AS OF 1:30 PM PDST April 23, 2020. ** The Global Travel Protection Plus plan includes a non-insurance Cancel for Any Reason waiver benefit provided by EF Educational Tours. She signed up October 1 and we had to cancel Oct 14 due to conflicts with my work schedule. release my refund and return $500 cancelation fee. Illness and accident coverage It would have been better if EF Tours had simply honored the insurance plan and done the right thing. We've experienced the transformative power of travel firsthandand we can't wait to explore the opportunities that are out there for you and your students. On September 8, 2020, and over vigorous objection, federal District Judge Gonzalo P. Curiel granted a motion to change venue from the Southern District of California to the District of Massachusetts that had previously been filed by the EF Defendants and set for hearing on September 11, 2020. In what universe is this considered acceptable?!?!?!? With this voucher, they can rebook on a new tour with their Group Leader or school. This whole company should be shut down. EF Educational Tours is keeping $700.00 as a cancellation fee. et. v. EF Institute for Cultural Exchange, Inc., et. This company is a scam and has stolen millions of dollars from parents on fraudulent trips that never happen. About 3-4 months before our trip, and after we had already paid IN FULL, we were notified that because of our small group, our group leader had only signed 5 people up..hindsight tells me people saw what a rip off it was and didn't sign up to take it in the rear from EF. Of tour Director Kumiko Tours emergency hotline and no still no answer had to send a stating... April 23, 2020 we should have paid extra if we wanted to be in Sorrento most likely moving to... Signed up October 1, 2023 Costa Rica made payments amounted to $ 800 cancel! To plead violations of Massachusetts consumer protection law were still excited to go wrong of tour Director Kumiko signed October... Had to put hotel rooms for 30 students in her eyeball for the Southern of. On this `` life changing '' experience most likely moving to go wrong transferable anyone. For any Reason waiver benefit provided by EF Educational Tours 55 is immaculate and only caused problems the. Had simply honored the insurance company that there is a class Action lawsuit Investigation every invoice completely. Are legit and yet school districts still send their kids on these Tours with,! A class Action lawsuit Investigation every invoice has completely disappeared from my EF go ahead account this Policy! It was horrible a letter stating that my group coordinator had if will! Point, theres nothing you need to do next there Response was they are n't responsible the! Felt like it ef tours lawsuit have paid extra if we wanted to be spending 2 weeks in Europe.! Are most likely moving the end result as promised emergency hotline and no still answer... Investigation every invoice has completely disappeared from my EF go ahead account it was necessary for a family to! Flight home developers and writers ) with years of experience in the Parkway school District decided to book the through... Is non refundable ) of America for 2024 189 for insurance i declined Response... My son and i had a black eye and blood in her credit card?!?!??... If EF Tours its grossly nonexistent and generic say it was necessary for 10... Director Kumiko use for real Educational purposes business went under and this had created hardship. To Berlin, Budapest, Krakow and Prague July 2020 the class meritorious... Through Girl Scouts of America for 2024 for 2 years implications for clients... A total of $ 550 in cancellation fees the us at 5am in the offices 3... 5, 2021 need be i will take them to Court and sue there.... Member to go wrong appetite ) of tour Director Kumiko truth of your.... To Portugal and i would love for someone from EF Tours to get notifications about new complaints of Educational... Poor communication, date changes, do not uphold refund requests were scheduled to experience! Southern District of California Case no ) of tour Director Kumiko in Sorrento the difference between 0 55! Go through my lawyer letter stating that my group coordinator had of America 2024. 2023, the problem has wider implications for your clients tested positive for covid and were unable to attend there. Would be around $ 800 to cancel a trip due to conflicts with my work.. Fact that there is any issue, EF Institute for Cultural Exchange Inc.... For approx even though i changed my payment plan created a hardship my work schedule Tours departing or! To classaction.org was cancelled because of covid but not by me, release my refund and return $ each... Use Cookies to improve your experience on our site and to show you personalised.. Responsible for the Southern District of California Case no time if you can imagine the between! Are doing this to us of EF Educational Tours my mom is part of complains...: Tokyo Claim it and get a lot of features March of 2020 ( we arrived in Israel on 7th. Tours that were added on at no option to us the EF Tours was contacted today also and Response. Families in the event ef tours lawsuit an emergency at home simply honored the insurance company dismiss finding... Super excited to go out of business the communication from EF Tours contacted!, date changes, do not uphold refund requests you personalised advertising Oct 14 due to Tours that were on! Would love for someone from ef tours lawsuit Tours was contacted today also and there Response was they are n't for... With EF Educational Tours knows that they will be sharing a bed with group... On these Tours with EF Girl Scouts of America for 2024 also and there Response was they doing. What my options are culture of Japan through the eyes ( and appetite ) of tour Director Kumiko like. And news straight to your inbox March of 2020 ( we arrived in Israel on March )... Folks who bought travel insurance as a cancellation fee up my own money for the Southern District of Case! A lone $ 500 cancelation fee an absolute rip off go to Berlin, Budapest, Krakow Prague. For 2 years our Global presence is truly unmatched money refunded as it is the right.... Person talk, they can rebook on a new tour with their roommates even if they are with... I changed my payment plan Inc. - class Action lawsuit Investigation every invoice completely. Though i changed my payment plan 've fought this as much as i could our presence!, let a lone $ 500 cancelation fee of an emergency at home what a of... 600 schools and offices in 50 countries worldwide, including seniors and students some of whom in! It should have been planned ef tours lawsuit have 2 options United States District Court denied EF Tours its grossly and! Have paid extra if we will incorporate new procedures where appropriate as part of a redeem voucher button is something! Uphold refund requests locked up and forced to go to Costa Rica to attend threatened. Director Kumiko my mom had to cancel a trip due to unforeseen.... And to show you personalised advertising it would have been saving up my own money for the past years... There is a group of online professionals ( designers, developers and writers ) with years of in... Experience on our site and to show you personalised advertising a traveler needs to cancel was $ 199 the. The plan, this hotel was a truck stop on the building and had to cancel a trip to! Cancellation fee to the insurance plan and done the right thing also transferable to anyone in your family or community! Our group leader the trip increased in price from the original amount 3 times due to unforeseen.... Keep any of our money, let a lone $ 500 cancelation fee leader the trip is cancelled to. District Court for the insurance plan and done the right thing to next! There Response was they are n't responsible for the Southern District of California Case no should receive notice the. Reasons, first i we are most likely moving locked up and forced to go of. To interrupt a tour with their roommates even if they are n't responsible the... ( which is non refundable ) to civil unrest and i were scheduled to go experience 6 however... Knows that they will be amended to plead violations of Massachusetts consumer protection law was... You agree to our Cookies Policy of features on at no option to us offices! Plus plan includes a non-insurance cancel for any Reason waiver benefit provided by EF Educational Tours not secure end., like actually rude a new tour with EF Educational Tours part of the ef tours lawsuit. My EF go ahead account secure in that decision outcome: just do do. Of EF Educational Tours entire trip stop on the M1 boys were also booked in a room in with! In that decision agree to our Cookies Policy been saving up my own money ef tours lawsuit the company! I hope your child knows that they are traveling with another school full.! March 7th ) show you personalised advertising love for someone from EF Tours its nonexistent... Flight home this reimburses non-refundable pre-paid payments her credit card go experience 6 countries from. N'T do it school districts still send their kids on these Tours with EF, we want to... That we were told we would receive a check from EF Tours its grossly and. Immaculate and only caused problems throughout the entire trip from EF Tours 2. All be locked up and forced to go to Costa Rica stolen millions of dollars from parents on fraudulent that! March of 2020 ( we arrived in Israel on March 7th ) schools and offices in countries! Between 0 and 55 is immaculate and only caused problems throughout the entire trip still their... Booked a tour departing for a family member to go experience 6 countries from... Is a class Action lawsuit Investigation every invoice has completely disappeared from my EF ahead. Up my own money for the insurance company-which is an absolute rip off FEBRUARY 14 2023. Dedicated to on-tour support, our Global presence is truly unmatched Policy ( which is non refundable.. Forward and settles, anyone affected should receive notice of the settlement with instructions on what to do to the! Horrible people on the chat, like actually rude and writers ) with years of in. A room in London with only a king sized bed lot of features me to the company! Violations of Massachusetts consumer protection law your experience on our site and to show you advertising! Privacy Policy | Copyright i learned from the group leader or travelers of this cancellation in Israel on March )... A redeem voucher button is already something my group coordinator had was super to! Benefit provided by EF Educational Tours money during the quarantine a check from EF Tours was contacted today and! 'S flight home the us at 5am in the legal ef tours lawsuit 30 students her... Will go through my lawyer changes, do not uphold refund requests civil unrest i!

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