Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. Client Services provides public sales (licensee information), customer liaison, and production support. Email: dca@dca.ca.gov. Structural Pest Control Board. OIO does not directly charge the entities for the services it provides them. Special Advisor. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! DCA licenses or certifies practitioners in more than 255 professions. BreEZe is DCA's licensing and enforcement system and a one-stop shop for consumers, licensees and applicants! Dhakshike Wickrema was appointed Deputy Secretary of Homelessness at the Business, Consumer Services and Housing Agency by Governor Gavin Newsom in March, 2022. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Rangel earned a bachelors degree in History with a concentration in Latin America and a minor in Journalism from the University of Texas at Austin. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. The California Department of Consumer Affairs (DCA) is a department within the California Business, Consumer Services, and Housing Agency. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . Look up a license with other BCSH licensing entities: California Interagency Council on Homelessness. Teresa Starks. Dhakshike has more than 15 years of experience in addressing homelessness in the public, private and nonprofit sectors. He earned a Juris Doctor degree from the University of Southern California School of Law. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . Within the DOI is the Special Operations Unit which is responsible for workplace security and employee safety at DCA. The highest priority of the Bureau of Consular Affairs is to protect the lives and serve the interests of U.S. citizens abroad. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. 2069 0 obj <>stream CIC phone agents answer calls from consumers to DCA's toll-free number. The Affordable Housing Sustainable Communities (AHSC) Program funds land-use, housing, transportation, and land preservation projects to support infill and compact development that reduce greenhouse gas ("GHG") emissions. Brochures Sexual Harassment Brochure How to File: Complaint process Para ms informacin, haga clic aqu: https://thedcapage.blog/2023/01/20/cslb-urje-a-los-propietarios-de-viviendas-a-contratar-contratistas-con-licencia-despues-de-los-danos-causados-por-la-tormenta/, New look coming to the California Department of Consumer Affairs (DCA). Lila Mirrashidi is the Deputy Secretary of Business and Consumer Relations, where she works closely with BCSH departments that oversee the alcoholic beverage industry, the cannabis industry, horse racing and the licensing of more than 250 types of professionals. It employs 6-10 people and has $5M-$10M of revenue. Online application and index of positions available for Board & Commission appointments. The Controlled Substance Utilization Review and Evaluation System (CURES) fee will decrease from $11 to $9 annually for licenses expiring on and after July 1, 2023. DCA's enforcement staff works with the Office of the Attorney General of California and local district attorneys to investigate fraudulent activity in the marketplace. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. Please check the DCA waiver webpage or the specific licensing boards website for any future updates. This would provide another opportunity for the Legislature to monitor the outcomes of OIO to ensure it is improving the efficiency and the operations of the boards and bureaus. We also help U.S. citizens connect with the world . State of California Department of Veterans Affairs December 31, 2022. Grant is a member of the California State University Sacramento Governmental Alumni Association and Leadership California. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . It provides for the delivery of digital government services through the oversight of statewide IT strategic planning, project delivery, procurement, policy and standards, and enterprise . Linda Janssen was appointed on August 2, 2021. She began her public service career at CalSTRS, initially serving as Ethics and Compliance Counsel and providing direct legal support to the Board Governance Committee of the Teachers Retirement Board. Prior to joining BCSH, Tiffany worked at the Department of Finance since 2014, where she was a Principal Program Budget Analyst. In addition, these entities license certain businesses, such as auto repair facilities. Use our visualizations to explore scam and fraud trends in your state based on reports from consumers like you. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. Brake Station a registered ARD that is licensed to test, inspect, adjust, and repair all brakes and brake systems on vehicles. On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. She served as Acting Deputy Secretary for External Affairs since December 2021 and as Senior Advisor at the Business, Consumer Services and Housing Agency since 2020. The Equal Employment Opportunity Office promotes equal employment opportunity at DCA. Chelsy Alfaro is an Executive Capital Fellow at BCSH for the Center for California Studies at California State University, Sacramento. A thriving and equitable California where people have access to safe and affordable housing, consumers are protected, and civil rights are safeguarded. of California. Instead, the costs of OIOs operations are supported by the pro rata. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. Dorais served as BAR deputy chief of Smog Check Operations, Engineering, Research Administration and Consumer Assistance Division from 2007 to 2013. 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Biography of Lourdes M. Castro Ramrez, Secretary for BCSH. Ms. Erickson has a degree in Civil Engineering. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. In addition, we recommend that the Legislature approve the funding on a three-year basis (rather than on an ongoing basis as proposed by the Governor). Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. In that role, Tiffany provided fiscal policy advice to numerous agencies within the executive and judicial branches. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. The Consumer information Center is DCA's information resource center for consumers and licensees. An official website of the United States government. DCA oversees 36 entities, including various boards and bureaus. hb``d``u01GX'30Sy(80Q_p! The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. Prior to joining BCSH, Myles was a Trade Policy Analyst at Bryant Christie, Inc., where he specialized in international agricultural policy and managed the firms customized trade regulation databases. She had previously been Deputy Commissioner of DBOs Legal Division, and prior to that served as Deputy Commissioner of Business Regulations at the Department of Corporations. Read the important announcement here. Yountville Deputy Administrator. Alfaro has served as a medical assistant for Planned Parenthood Mar Monte and as an assistant researcher for a COVID-19 vaccine uptake study of Latinx and African American Kaiser Permanente members. Unclear if OIO Efforts Have Led to Measurable Benefits and Savings. Division staff also advise the director on public policy affecting consumers, as well as on any proposed regulations that impact the health, safety, and welfare of Californians. In addition, Solid offers strategic planning assistance, process improvement, and more. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. About the Department. He obtained a bachelor of arts degree from the University of California, Davis. She also holds a Bachelor of Arts degree in Social Science and Criminal Justice from California State University, Sacramento. California Department of Consumer Affairs. History of CDSS The new DCA logo represents the next chapter and future of the Department, accompanied by a new strategic plan. In support of this mission, BAR provides a wide range of services: Telephone: (800) 952-5210 Enterprise Technology maintains and supports DCA's UNIX/Wide Area Network as well as the Internet and intranet sites, and maintains the enterprise architecture. Although DCA is working with these boards and bureaus to bring their funds into balance (such as through annual savings or fee increases through the regulatory or legislative process), additional expenditures that are passed to the boards and bureaus through the pro rata place additional pressure on these funds. Responsible for managing agency policies, workflows, processes, and records related to long term and intermittent leave of absence, Family Medical Leave Act (FMLA), Workers' Compensation State of California - Department of Consumer Affairs is part of the Finance industry, and located in California, United States. He resides in Sacramento with his wife and rescue cats. Important Reminder: Following the anticipated termination of Californias COVID-19 State of Emergency on February 28, 2023, health care providers licensed out-of-state who received the Emergency Medical Services Authoritys (EMSA) authorization to practice in the state without a license issued by the pertinent California licensing Board will no longer be permitted to practice pursuant to that authorization after that date. Before sharing sensitive information, make sure youre on a federal government site. The Department is comprised of more than 4,200 employees who are responsible for the oversight and administration of programs serving California's most vulnerable residents. Look up a company or individual who has a license issued by the Department of Consumer Affairs. Rangel was selected as a Congressional Hispanic Caucus Institute (CHCI) Public Policy Fellow and worked in the U.S. House of Representatives for then-Chairman Representative Xavier Becerra (CA-34) at the Office of the Democratic Caucus. Our mission is protecting consumers and competition by preventing anticompetitive, deceptive, and unfair business practices through law enforcement, advocacy, and education without unduly burdening legitimate business activity. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! DCA provides a variety of centralized administrative and other services to its boards and bureaus. Subscribe to DCA Regulations mailing list to get updates to your email inbox or mailbox. Corp. Code 25000-25707) (CSL). The Division of Investigation is the law enforcement and investigative branch of DCA. Click here for more information: https://thedcapage.blog/2023/01/20/cslb-urges-homeowners-to-hire-licensed-contractors-following-storm-damage/, CSLB urje a los propietarios de viviendas a contratar contratistas con licencia despus de los daos causados por la tormenta, Despus de una series de tormentas con vientos y lluvias que afectaron California, la junta estatal de licencias de contratistas (CSLB, por sus siglas en ingls) les recuerda a los propietarios de casa que usen personas con licencia para cualquier reparacin arriba de los $500. DCA provides the public with live telephone assistance in more than 170 languages for consumer-related questions and concerns. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . Executive Branch Organizational Chart 9.20.22 Licenses brake and lamp stations and adjusters. Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Previously, she served as deputy legislative secretary in the Office of Governor Gavin Newsom in 2019 and in the Office of Governor Edmund G. Brown Jr. dating back to 2016. . As chief information officer, he sets Agencys direction for information technology and coordinates infrastructure and service delivery across the Agency. Chula Vista SNF Administrator . Search the Legal Library instead. DCA helps consumers learn how to protect themselves from unscrupulous and unqualified individuals. He has more than 14 years of state service all with BAR and has held various managerial positions within the Bureaus Field Operations and Enforcement Division. DCA has a Complaint Resolution Program to help resolve disputes between consumers and businesses. DCA Oversees Boards, Bureaus, and Other Entities. The Contractors State License Board (CSLB) protects California consumers by licensing and regulating the state's construction industry. The Governors budget for 2023-24 proposes $1.2million annually from the pro rata and seven permanent positions to permanently fund OIOs operations. Accordingly, the Legislature will want to apply a higher bar to spending from these funds. %%EOF The Office of Information Services directs and manages information technology for all of DCA. Expedited Licensure for Refugees, Asylees, and Holders of Special Immigrant Visas, Refugees, Asylees, and Holders of Special Immigrant Visas who apply for licensure by DCA boards and bureaus may seek an expedited licensure process. The company is headquartered in Sacramento, . The Legal Services Unit counsels the director in carrying out the consumer mandates of the Consumer Affairs Act. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. California Department of Consumer Affairs. California HCD Director Gustavo Velasquez and BCSH Deputy Secretary Dhakshike Wickrema participated in a tour of Avenida, made possible by Homekey. BreEZe enables consumers to verify a professional license and file a consumer complaint. Dorais also served in multiple positions at the California Department of Consumer Affairs Bureau of Automotive Repair from 1995 to 2004, including bureau chief and deputy chief. The fee is assessed at the time of license renewal on licensees that prescribe, order, administer, or furnish Schedule II, Schedule III, Schedule IV, or Schedule V controlled substances. San Diego, CA 92108 As such, it is unclear if the additional resources would lead to increased outcomes. However, an actual government agency with the legal authority to enforce the Act was not created until 1878. Its mission is to develop and manage a centralized program for training, education, and human resources development which ensures a skilled workforce that can meet DCA's strategic objectives. Lila earned a law degree from the University of California Hastings College of Law, and a bachelors degree in psychology from the University of California, Berkeley. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. Veterans Board Executive Officer. Licenses Smog Check stations, repair technicians, and inspectors. Piccione has worked more than 22 years in public service. Regulatory duties include investigating complaints against licensees and disciplining violators. However, OIO has not quantified how, if at all, examples like these have translated into measurable net benefits or net cost savings. She worked in multiple departments in various capacities, including her last assignment with the Settlement Section of the Legal Department, where she provided assistance to legal staff in evaluating settlement proposals. Help us improve the DFPI website! The Information Security Office establishes the IT security and data privacy policies, maintains the business continuity planning process, investigates IT security breaches, and acts as liaison to the State Information Technology Agency in matters related to the IT security of DCA. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. Online application and index of positions available for Board & Commission appointments. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. This page contains a printable organizational chart for the Bureau of Consumer Protection. By the late 1920s, the Department of Vocational and Professional Standards was responsible for licensing or certifying accountants, barbers, cosmetologists, dentists, embalmers, optometrists, pharmacists, physicians, and veterinarians. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. The Department of Housing and Community Development promotes safe, affordable housing by administering programs that provide grants and loans for affordable housing development. Toggle navigation OPENDATA GOV US. Disaster Help Center Solar Smart CSLB News & Updates Senior Scam Stopper X Disaster Help Center DOI staff work to provide timely, objective, and cost-effective investigations regarding allegations of misconduct by licensees of client agencies, and to developing information for filing criminal, administrative, and civil actions on behalf of these agencies. 1500. There are currently more than 2.4 million practitioners licensed by the DCA. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. As deputy chief, Thomas oversees BARs Northern California Field Operations and Enforcement Branch, Southern California Field Operations and Enforcement Branch, Enforcement Operations Branch, and Forensic Documentation Program. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Smog Check Station a registered ARD that is licensed to inspect and/or diagnose and repair vehicles in the Smog Check Program. Laurance completed a fellowship with the Shriver Centers Racial Justice Institute in 2020. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. Sign up for email updates from DCA Boards and Bureaus. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream Most licensees will see an $18 CURES Fee due to the biennial renewal cycle. $l Currently, 11 boards and bureaus are projected to have special funds become insolvent in 2024-25. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. Bureaus, programs, divisions, and offices are under the full control of DCA. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. The Governor's budget for 2023-24 proposes $1.2 million annually from the pro rata and seven permanent positions to permanently fund OIO's operations. Jill previously served as Assistant Chief Counsel for the California State Teachers Retirement System (CalSTRS), supervising a team of attorneys and providing legal counsel to CalSTRS as the Director of the Legal Services Division. We enforce federal competition and consumer protection laws that prevent anticompetitive, deceptive, and unfair business practices. h[mo8+w I"]ghS;%9[t+2gC!GB N:^Z!B!FZ7$& E)i),ZT#|P]<6:#l$ Enterprise Project Services provides project management assistance, control agency liaison services, oversees the OIS change management and release process, manages the BreEZe project that will replace the DCA legacy systems, and is implementing IT Governance. Welcome to the California Department of Consumer Affairs (DCA) BreEZe Online Services. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. DCA's boards, bureaus, and other entities are supported by a dedicated and highly skilled staff of legal, technical, and administrative professionals. OIO has operated under its current authorized funding and position levels since 2020-21. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. She held several positions in the Office of Governor Edmund G. Brown Jr. from 2011 to 2013 and in the Office of First Lady Maria Shriver from 2007 to 2011. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. Reduce Funding and Positions to Match Current Levels on a Limited-Term Basis. Organizational Structure Deputy Director, Office of Internal Affairs. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Gonzalez earned a Master of Public Policydegree from theHarvard Kennedy School of Government. As chief of BAR, he oversees all operational matters, including licensing and enforcement activities and the administration of the Smog Check Program. The proposed increase in expenditures would create pressure on boards and bureaus special funds that are structurally imbalanced. BreEZe only accepts credit card payments for American Express, Discover, MasterCard, and Visa. DCA licensed professionals are being targeted by a new scam. Office of Financial Technology Innovation, VacantDeputy CommissionerConsumer Services, Marchael KellyDeputy CommissionerSupervision and Registration of New Covered Persons, J. Elizabeth SmithDeputy CommissionerCommunications, Mary Ann SmithDeputy CommissionerEnforcement, Melinda LeeDeputy CommissionerDebt Collector Licensing, Mona ElsheikhDeputy CommissionerFinancial Services, Robert VenchiaruttiDeputy CommissionerMoney Transmitters, Sheila OliverDeputy CommissionerMortgage Lending Office, One Sansome Street, Suite 600San Francisco, CA 94104-4428, 300 S. Spring Street, Suite 15513Los Angeles, CA 90013-1259(213) 897-2085(866) 275-2677, 320 West 4th Street, Suite 750Los Angeles, CA 90013-2344(213) 576-7500(866) 275-2677, 1455 Frazee Road, Suite 315 Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Created with the passage of the California Consumer Financial Protection Law, the Consumer Financial Protection Division oversees providers of financial products and services previously unregulated by the Department, such as early wage access companies, debt collectors, debt relief companies, and more. The EEO Office also promotes affirmative action for people with disabilities and works to prevent and eliminate discriminatory practices through policy implementation, training, education, and outreach. Looking for legal documents or records? While there, she worked on key public education and outreach efforts such as the 2020 Census, COVID-19, water conservation, and the CalEITC. STAR Station** a licensed Smog Check test-and-repair station or test-only station that meets established performance standards for the inspection of directed vehicles in the Smog Check Program. Careers in the Bureau of Consumer Protection. She was Director of Public Policy and Community Partnerships atGreen Dot Public Schoolsfrom 2008 to 2013 and Associate DirectoratBarrio Action Youth and Family Centerfrom 2006 to 2008. OIOs services are intended to help the boards and bureaus improve their efficiency and effectiveness. The Act was designed to regulate the State's medical professionals, who up to that point had operated virtually unchecked. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. Oversees BARs Engineering and Research Branch and Technology Services Branch. Infrastructure Services maintains the desktop and network services, and phone services. Health care providers who have not received California licensure and wish to continue practicing, should check with the specific licensing Board for information on how to obtain licensure in California and/or temporary licensure options. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Learn how to select a licensed, qualified contractor; check the status of a contractor license; negotiate a clear contract; prevent disputes and mechanics liens; and resolve contractor disputes. To keep Californias air clean by reducing air pollution produced by motor vehicles Master of Policydegree... California where people have access to safe and affordable Housing, consumers are protected, and inspectors,... 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