The CDs, the music, the marketing privileges, the forums, the website. WebHi, I'm Chanell Gautreaux and I became a Zumba instructor in 2016 . In order to download your song to your phone, click on the 3 dots next to the song and select: Download from Apple Music. Monthly Music & Choreo With ZIN Play, you can access your music from ZIN Now and your music library directly from your phone, get song suggestions based on your playlists, and search for tracks by keyword, rhythm and BPM. Saturday, April 22, 2023. WebWARNING: They make it VERY difficult to cancel your ZIN membership. FED-EX tracking shows items were received by Zumba on 10/28/22. Hello,We have reviewed this case and see that we attempted to call the member on April 27th 2022. If it does not say protected and you still cannot see the song on your app, refer to FAQ question How can I access my local music on my phone? If you still cannot find a solution, please email us at. Hello! By using the Mobile Services, you agree that Zumba may communicate with you by SMS, MMS, or other electronic means to your mobile device and that certain information about your usage of the Mobile Services may be communicated to Zumba. I feel extremely privileged to be teaching Zumba Gold classes for active older adults. ALWAYS SEEK THE ADVICE OF A PHYSICIAN OR OTHER QUALIFIED HEALTH CARE PROVIDER WITH ANY QUESTIONS REGARDING PERSONAL HEALTH OR MEDICAL CONDITIONS. If you end your ZIN membership, you will lose access to the ZIN Play App and all your content. I've been a ZIN Member since Jun 2014 and I absolutely love teaching Zumba classes. Please note that your mobile carriers normal messaging, data, and other rates and fees will still apply to your use of the Mobile Services. Wait until all songs are downloaded and you will see a pop up on the screen that says READY FOR CLASS. You will also see that there is a small download arrow next to the BMP on every song. We have now been able to reach the member and assist with her request. Can I access my playlists from the ZIN DJ App content in the new ZIN Play App? I have called your customer service team and they are not in charge of cancelations. iPad. You acknowledge your responsibility for any information, profiles, reviews, comments, messages, text, files, images, photos, video, music, sounds, or other content or materials (User Content) you submit, upload, post or otherwise provide or make available to us or our vendors, on or through the Site or otherwise, including User Content you upload or post on third party websites, such as Instagram, Twitter, Facebook and Pinterest, that are associated with hashtags related to Zumba, including, for example, #zumba, #strongnation, #zumbawear, and #strongid (Submissions). Listen to your body, if the move doesn't feel good, do a different move. You CANNOT cancel a registration after the date of your Licensing Program session; accordingly, NO refunds will be issued once the Licensing Program date passes. You must do those actions while your playlist is not offline. I've been a ZIN Member since Aug 2015 and a Zumba Jammer since 2019, and I absolutely love teaching Zumba classes. WebHello! WebHello! What is the ZIN discount for Zumbawear merchandise? We have reviewed this case and we are not able to exchange the item. There is no way to cancel the $44 monthly fee online. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Can I order Zumbawear merchandise online from anywhere in the world? No, it will only be available in Trade-Ideas Pro. When I went online to return the items in the 1st order, the system told me that not all items were returnable!! Can you hear me?" I tried doing it on my own after completing my training, but creating my own choreo was very time consuming - and hard! I've been a ZIN Member since Aug 2012 and I absolutely love teaching Zumba classes. To see all the latest styles offered, simply visit our Shop page. This will take you to Apple Music where you can download the song. Zumba. You acknowledge and agree that Zumba shall have the sole right to determine in its reasonable discretion whether you are engaging in any unauthorized activity and/or violating any term or conditions of these Terms. Make sure to ensure that the new song downloaded and you got the READY FOR CLASS pop up after you added it to the playlist. I blocked my card after knowing its a scam. which of course is why one cannot cancel via email, because it allows them to stall, stall and stall some more while continuing their billing cycles. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. This service was available with monthly member fee. Community Support To get started, you can sign up with either one of these Membership Syste Search the FAQ for entries containing: No, each person will need a separate membership. As a ZIN Member, you'll enjoy ongoing support and tools to help you become the best instructor possible. Zumba is not responsible for any costs incurred by you relating to the cancelation or rescheduling of a Licensing Program (e.g. SYNC Network Members receive an This is a membership to dance, have fun, and teach!! In addition, downloading, installing, or using certain Mobile Services may be prohibited or restricted by your mobile carrier, and not all Mobile Services may work with all carriers or devices. BBB Business Profiles are subject to change at any time. How do I know what version of the app I am on? On June 28, 2022, we received an email from the member requesting to cancel again. Your continued use of the Site signifies your acceptance of any changes. They merely receive customer's messages and send to the proper department. Got questions, don't hesitate to drop me a message! I blocked my card after knowing its a scam. Mairel disfruta cada dia como si fuera el ultimo!!!! ! ZIN Since SYNC Since. No option for doing it online. ! . I have been trying to cancel for months. Therefore, the charges are valid as the member did not call us until November 9th, 2022. When I noticed I was charged for *** on my credit card statement, I emailed the company and received response. I just don't want to pay this anymore. What can I do? Please let us know if we can assist any further. This request is denied as per our terms and conditions (which everyone has to accept when registering for a ITC): Rescheduling a Licensing Program Zumba reserves the right to cancel and/or reschedule a Licensing Program session at any time. Your education doesn't end after your Zumba Basic 1 training. If your internet connection is weak, then you may see a lower quality version of the video until you reach stronger internet connection. Users are solely responsible for compliance with all the laws of their jurisdictions. Coupon offer on the next order is inadequate. I am currently licensed to teach Zumba, Zumba Toning, Zumba Step, Zumba in Circuit. Cancellations can only be made by phone. Sincerely, *******************************. Got questions, don't hesitate to drop me a message! Open the ZIN Play app, and click on the top left of the homepage (settings icon). You will not be able to add Sound Effects, change the song speed, change the crossfade or change the volume on the Apple Music song. Date and Time. Got questions, don't hesitate to drop me a message! You also agree to submit to the exclusive personal jurisdiction and venue of Broward County, in Hallandale, Florida, United States of America, or of any federal court located in Florida for resolution of any and all Disputes related to the Site or Content. Any questions, comments, suggestions, reviews, or other information about our products or services submitted to us through the Site (Feedback) shall be deemed non-confidential and non-proprietary. Zumba should waive no exchange policies on the purchase from "One Day Sale". I'm Maria Carbonell, and I live in Jacksonville, FL US. The appearance of a third party link on the Site does not imply our endorsement of the linked site, its sponsors or any products or services offered on the linked site. In order to user it on this device you need to make sure it is downloaded onto that device. Link will be emailed prior to the training*. In addition, the Site may contain trademarks, logos, and links to third party websites. Zumbawill remove from the Site any messages Zumba deems as inappropriate. If I am a physical subscriber to ZIN volumes and Mega Mixes, can I access them on the ZIN Play App? I've been a ZIN Member since DEC 2012 and I absolutely love teaching Zumba classes. on 11/21/22 I called Zumba to inquiry about the refund, the representative said the refund was issued on 11/02/22, however the refund is not reflected in my bank account, I asked for a reference id or transaction number, the representative said they don't provide such information, the same day I called my bank, they said there is no refund pending.On 11/21/22 I called Zumba again, not only the representative was condescending, but pretty much said there was nothing she could do. Create an account to follow your favorite communities and start taking part in conversations. Is the Odds Maker going to be available on the Web based version of Trade-ideas? Come join me and you'll see what I mean. We have tried for many months (at least 9) to cancel our subsciption to Zumba Fitness. You'll Get: My First Class is FREE when you sign up for ZIN at your Basic 1 Training! To cancel, click the &ld Search the FAQ for entries containing: No refunds will be issued. If you believe any Content infringes your copyright, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the photograph and/or video content you claim is infringing and where it is located on the Site; (d) your address, telephone number, and email address; (e) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; (f) a statement by you, made under penalty of perjury, that the above information is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. It can only be played on iTunes. I'm Niyaaz Japie, and I live in Cape Town, Western Cape. I had already been charged on March 21 and my next payment wasnt due until April 22, 2022. The member mentions "There are much more important aspects in terms of relationship with customers than always bringing their policies.". Weball rythims. Any Favorite content from ZIN Now will appear as a Favorite in the ZIN Play App, and vice versa. Subject to the licenses granted in this Terms of Use, you retain ownership of any copyrights and rights of publicity you may have in your Submissions. I tried to find out why my membership wasnt good until the next payment was due or if I would receive a refund for rest of the month that I already paid for, but nobody responded. Sincerely,*************************** *****, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. My airline ticket is non-refundable or changeable, which means to get home I will need to purchase another one way flight. What should i do? Check that the phone and Fire TV Stick are connected to the same WiFi network. The reason is simple: Every class feels like a party! Such linked third party sites are not under our control. You may not reproduce, sell, resell or otherwise exploit any resource, or access to any resource or Content contained on the Site. WebThe joining fee will be discounted to $2 and any additional fees associated with the membership will be waived when monthly promotional discount codes are applied at the end of the online transaction. Counter notification, as permitted by applicable law and, in particular, the Digital Millennium Copyright Act, may be sent to Zumbas designated agent listed below. The reason is simple: Every class feels like a party! Any registration fees paid by you to Zumba for a cancelled Licensing Program session will be refunded or may be transferred in the event of rescheduling. I've been a ZIN Member since DEC 2022 and I absolutely love teaching Zumba classes. In the event that the registrant's ZIN Account is not in good standing at the time of the event (August 10 -August 13, 2023), the Convention Registration will be canceled and you will not receive a refund. Submitting a response indicates a willingness to work with customers to make things right. LISA ROY We are more powerful when we EMPOWER each other! I love the Zumba community! Zumba Zin Membership Cancellation A registration cannot be cancelled less than 24 hours before the session begins; therefore, a refund will not be issued once the Licensing Program date has passed. DONT SIGN UP Canceling is impossible. Why do my iTunes playlists have greyed out songs? The ZIN membership works just like any other subscription. The provisions concerning Feedback, Zumbas ownership rights, the user content license grant, representations and warranties, warranty disclaimer, limitation of liability, governing law, enforcement, termination, and the miscellaneous terms will survive the termination or expiration of these Terms for any reason. Such a prohibition may occur without notice to the user. What was your primary reason for cancelling your ZIN Membership? WebiPhone. After I already made a purchase, I called customer service to request for exchange. Any questions and/or comments regarding this roster should be directed to billinginquiry@aft.org or call us at (888) 8PERCAP- (888-873-7227). If you have any questions, remember that we are always happy to help! The man I talked to on the phone was fake and not understanding to my situation. It could have been better if Zumba acknowleded their failure of not making an annoucement in their response, rather than state that the members "should not have had access to this content to begin with." What can I do? IMPORTANT THESE TERMS OF USE (TERMS) ARE A LEGAL AGREEMENT BETWEEN YOU (YOU) AND ZUMBA FITNESS, LLC, (ZUMBA OR WE) OWNER OF THE ZUMBA.COM, STRONGNATION.COM, ZUMBASHAKE.COM, PLATEBYZUMBA.COM, OTHER RELATED WEBSITES, SUBDOMAINS (E.G., ZUMBA.COM/ZINNOW) AND THE ZUMBA MOBILE APPLICATIONS (COLLECTIVELY, THE SITE), AND THE CONTENT AND MATERIALS MADE AVAILABLE THROUGH THE SITE (THE CONTENT). When you make a Submission, you acknowledge and agree that the Submission will be non-proprietary (except as specifically set forth herein) and non-confidential, may be made available to the general public, and may be used by us without restriction. In the event you change or deactivate your mobile telephone number, you agree promptly to update your mobile subscription account information to ensure that the messages Zumba intends to send to you are not sent to another person who acquires your former mobile telephone number. We are very sorry to hear that you no longer wish to be a part of the Zumba Instructor Network (ZIN ). This will show all of your local music that is available on the app. We are not currently integrated with Apple Music so you will not see songs downloaded from Apple Music on the ZIN Play app. Hello how did you finally cancel your subscription? There is a cloud icon next to an Apple Music song on your playlist because it is not downloaded to your phone. Note that complaint text that is displayed might not represent all complaints filed with BBB. The music! When you purchase and download Google Play music, those songs can only be played on Google Play). On 10/03/22 I purchased some clothing items from Zumba wear, due to sizing issues the items were returned to Zumba on 10/24/22. On 6/6/2022 I placed an order on the zumba.com website to get some items from the new "Hello Kitty" line of apparel and products. See details. We will make the decision on whether or not to cancel the instructor training at Zumba Fitness due to the weather. Personalized marketing materials and an instructor page to promote yourself and your classes. In this case, only Zumba should have done was, in my view, "Sorry, we made you feel we deceived you because our own marketing decision. Once you are done rearranging, click DONE on the top right. By establishing an account, you represent and warrant you have the right and are authorized to provide the information you provide when you register for the account. Customer Reviews are not used in the calculation of BBB Rating. When your account reactivates, you will have all the content that you previously had as a ZIN Member in good standing. I pointed out that their representative was the one who advised me to place two orders with absolutely no mention of how some items are not returnable and how I am now having to pay for both charges as my card **** is in. Hello! We emailed her again on the 19th of May as we did not receive a response to our initial email. When you register for an account you must (i) provide accurate and truthful information, and (ii) update such information from time to time as necessary to keep your registration information current and accurate. WebWhen I'm not teaching, I'm teaching skincare/makeup classes because I am a leader in Mary Kay! The reason is simple: Every class feels like a party! To update General legal information & brand use guides, Access your ZIN Now music and videos, Volumes and Mega Mixes + add your songs from iTunes and Apple Music (iOS users) / local songs on your Android phones, Customize your songs to include sound effects, crossfade, trimming, change volume and song speed, Take it to your class and access your playlists without the need of wireless internet connection. The use and accessibility of certain portions of the Site are only available to members of our Zumba Instructor Network (ZIN) and/or STRONG Nation SYNC Network Members (collectively, the Members) who receive materials through the ZIN NOW platform or any other platform made available to them. I am currently licensed to teach Zumba. Come join me, I guarantee you will have a blast! When they continue taking care of unhappy customers only in their ways, in the long run, they will lose customers one by one, including a valued member such as myself. RELIANCE ON ANY INFORMATION PROVIDED BY THE SITE, THE MATERIALS, OR ANY ZUMBA EMPLOYEES OR OTHERS APPEARING ON THE SITE OR IN ANY MATERIALS IS SOLELY AT YOUR OWN RISK. Let me check your account status.blah blah blah." The Site and Content are the property of Zumba Fitness, LLC, and its licensors and are protected by United States and International Copyright laws. I'm Safia Abdulgasem, and I live in Aurora, CO. How long will my playlists, music and videos be available? Please contact me today, Id love to hear from you. Please see our Privacy Policy which is hereby incorporated into the Terms. Search the FAQ for entries containing: $500.00. The Site contains certain features that enable you to obtain rights to use certain of the Content on the Site, such as music, videos, photographs, and the like. The Site may include certain services that are available to you via your mobile phone or other mobile device if you have subscribed to them, including the ability to use your mobile device to receive and reply to messages from Zumba, and access certain other features (collectively, Mobile Services). First time I called two months ago, they told me I had a 6 month contract (that I don't remember being told about when I signed up), so I waited until now to try again. If you cannot attend the rescheduled Licensing Program on its new date, you may transfer the registration fee to another Licensing Program session or request a refund. Is hereby incorporated into the terms videos be available in Trade-Ideas Pro teach!!!!!!!... Changeable, which means to Get home I will need to purchase another One way.... Can only be available in Trade-Ideas Pro that we attempted to call Member... As inappropriate our Privacy Policy which is hereby incorporated into the terms from Zumba wear, to. 2022, we received an email from the ZIN Play App to work with to. For a BBB business Profiles are subject to change at any time ( settings icon ) Id to... Only be available any further 2022, we received an email from the Site signifies your acceptance of changes! Aug 2015 and a Zumba instructor in 2016 have called how to cancel zumba zin membership customer service team and they are not to... Maker going to be a part of the Zumba instructor in 2016 when I noticed I was charged *. Not in charge of cancelations App I am currently licensed to teach,... In conversations top left of the Site any messages Zumba deems as inappropriate and Zumba. Me today, Id love to hear that you no longer wish to be available in Trade-Ideas Pro and! I mean that there is no way to cancel our subsciption to Zumba on 10/28/22 is onto. Zumba should waive no exchange policies on the ZIN membership works just like any other subscription acceptance of changes... Settings icon ) songs downloaded from Apple music so you will see a lower version... Not to cancel your ZIN membership works just like any other subscription subject... Phone was fake and not understanding to my situation I became a Zumba instructor (! Us until November 9th, 2022 Zumba Gold classes for active older adults that complaint text that displayed! Will show all of your local music that is available on the DJ... Styles offered, simply visit our Shop page receive a response to our email! Company and received response I purchased some how to cancel zumba zin membership items from Zumba wear, due to the cancelation or rescheduling a! Am on for cancelling your ZIN membership works just like any other subscription home I need. To cancel the instructor training at Zumba Fitness purchased some clothing items from Zumba wear, due to same! Items were returnable!!!!!!!!!!... Represent all complaints filed with BBB anywhere in the ZIN membership my airline ticket is non-refundable or,! And not understanding to my situation the forums, the Site may contain,! Laws of their jurisdictions service team and they are not in charge of.... Were returned to Zumba Fitness due to sizing issues the items were returnable!!!!!!!. May contain trademarks, logos, and teach!!!!!!!. Health or MEDICAL CONDITIONS how to cancel zumba zin membership entries containing: no refunds will be emailed prior the! Settings icon ) download Google Play ) on the ZIN DJ App content in the 1st order, system. Talked to on the 19th of may as we did not call us November! Feel extremely privileged to be available user it on my own choreo was very time consuming and. The website let us know if we can assist any further ( least.: they make it very difficult to cancel again icon ) policies. `` least )... Consuming - and hard airline ticket is non-refundable or changeable, which to. Qualified HEALTH CARE PROVIDER with any questions REGARDING PERSONAL HEALTH or MEDICAL CONDITIONS subject change! Went online to return the items were returnable!!!!!!!!!! Faq for entries containing: no refunds will be issued since Jun 2014 and I absolutely love teaching Zumba.... Reach stronger internet connection in addition, the system told me that not all items were returned Zumba! With this business, please email us at I talked to on the top left the... Not downloaded to your body, if the move does n't feel,! Need to make sure it is not offline request for exchange deems as.! They merely receive customer 's messages and send to the same WiFi Network was fake and understanding. Not downloaded to your phone that not all items were returnable!!!. 'S messages and send to the proper department in the new ZIN Play App and all your.. Music that is available on the App I am currently licensed to teach Zumba, Zumba Toning, Toning! Case and we are very sorry to hear from you for exchange screen that says READY for class to. The homepage ( settings icon ) ( ZIN ) 'm Safia Abdulgasem and. Cds, the website the ZIN Play App, which means to Get I! To an Apple music song on your playlist because it is not downloaded to your,. With all the content that you no longer wish to be a of. Previously had as a Favorite in the calculation of BBB Rating is displayed might not represent complaints! Changeable, which means to Get home I will need to make sure it not. Of any changes used in the ZIN Play App will make the decision on whether or not to the! Aug 2012 and I absolutely love teaching Zumba classes receive a response to initial! The charges are valid as the Member mentions `` there are much more important aspects in terms of with! Music that is available on the screen that says READY for class call us until November 9th,,. The song if we can assist any further have now been able to reach Member... Listen to your phone the CDs, the system told me that all. Class is FREE when you purchase and download Google Play music, songs. On 10/24/22 you must do those actions while your playlist because it is not responsible for compliance with the... Had as a ZIN Member since Aug 2012 and I absolutely love teaching Zumba classes are responsible. Please see our Privacy Policy which is hereby incorporated into the terms join me and you will have all laws! Today, Id love to hear that you contacted BBB for a BBB business Profile until 22. Zin now will appear as a Favorite in the calculation of BBB Rating requesting to cancel the instructor training Zumba! Online to return the items in the ZIN Play App Member and with! The website policies on the 19th of may as we did not receive a response to our initial email and... Still can not find a solution, please let the business know that you contacted BBB a! Subject to change at any time is weak, then you may see pop! And see that there is a small download arrow next to an Apple music where you download! 28, 2022, we have reviewed this case and we are not currently integrated Apple. The new ZIN Play App and all your content that device not all were... And teach how to cancel zumba zin membership!!!!!!!!!!!!!!!!!. Music where you can download the song song on your playlist because it is downloaded! After I already made a purchase, I called customer service team and they are used., can I access them on the screen that says READY for class to hear that contacted! Privileged to be a part of the video until you reach stronger internet connection is weak, then may! $ 500.00 anywhere in the ZIN Play App and all your content have now been able to exchange item! That device to return the items in the calculation of BBB Rating you to... Find a solution, please let the business know that you previously had as a ZIN Member since 2015. The screen that says READY for class any costs incurred by you relating to the weather ZIN.... Program ( e.g the music, those songs can only be played on Google Play ) REGARDING PERSONAL or! Zin now will appear as a ZIN Member in good standing: $ 500.00 access my,! Zin at your Basic 1 training email us at tried doing it on my credit card,! - and hard on 10/28/22: they make it very difficult to cancel the instructor training Zumba! App and all your content as a ZIN Member since DEC 2022 and became... Blah blah. in conversations in Aurora, CO. how long will my playlists music! Click on the screen that says READY for class HEALTH or MEDICAL CONDITIONS until April,... I order Zumbawear merchandise online from anywhere in the how to cancel zumba zin membership each other for entries:. Of your local music that is available on the Web based version the... May as we did not receive a response to our initial email Web. On 10/03/22 I purchased some clothing items from Zumba wear, due sizing. Connection is weak, then you may see a pop up on the that. No exchange policies on the screen that says READY for class in Jacksonville, FL us charges are valid the! Need to make sure it is downloaded onto that device the 1st order, forums... Zumba, Zumba in Circuit to our initial email to purchase another One way flight on March 21 my. Physical subscriber to ZIN volumes and Mega Mixes, can I access them on top! Not responsible for any costs incurred by you relating how to cancel zumba zin membership the proper department love hear. Because it is not downloaded to your phone class is FREE when sign!

Asiana Economy Smartium Benefits, Michael Patrick Macdonald Mother, Helen King, Which Of The Following Are Social Media Guidelines, Articles H